Within the Netherlands: 1–3 business days. Within Europe: 3–7 business days.
Yes, you can return items within 14 days of receipt. Make sure products are in their original condition and packaging. Return shipping costs are always at your own expense. Include your order number, item number, and photos if possible. Items not in original condition or packaging may incur additional fees or be refused.
Contact us directly with your order number and photos if possible. We will assess the issue and make sure you receive the correct item or a suitable solution. Return shipping costs are always at your expense.
Order & Products
We process orders quickly. Contact us as soon as possible if you want to modify or cancel your order.
To keep your jewellery beautiful, store it dry and out of direct sunlight. Avoid contact with perfume, lotion, and water. Clean regularly with a soft cloth and store pieces separately to prevent scratches.
Other Questions
You can reach us via email or social media @ITSJEWELLERYNL. Our team is happy to assist you.
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If you have any questions, take a look at our FAQ first. If you still need help, our team is here for you.
FAQ.
